The Basement East (Woodland St.): Parking is available across the street at Fireman’s Credit Union from 6PM-3AM. Please do not park in the East Station parking lot. All violators WILL BE TOWED. There is also legal street parking on McFerrin Ave. and 9th Street S., as well as pay-to-park lots around the venue. Please note: We have no affiliation with the pay-to-park lots and cannot help with any parking or payment issues on those lots. See a map.

Please check out our DIRECTIONS page for both venue addresses and Google maps. 

We do not offer refunds unless a show has been cancelled. 

Unless the show is advertised as seated, The Basement East is standing room and The Basement has limited first come, first serve seating. If you require a seat for medical reasons, do not hesitate to reach out to Phil  and we will be more than happy to provide one for you. We are ADA accessible at both venues.

We do not offer refunds unless a show has been cancelled. 

These policies change show to show and are at the discretion of our performers. Please refrain from flash photography/selfie sticks/go pros/ipads. If you are a professional photographer please contact artist management for a press pass. 

All customers must be identifiable upon entry. Security staff must be able to easily match your appearance to your ID photo.
We reserve the right to deny entry to anyone who cannot be easily identified or dressed in a manner deemed offensive or inappropriate.
No Weapons of any kind (real or fake)
No Props
No Mace
No Smoking (this includes vaping) *We allow smoking on our deck
No Outside Food or Beverage
No Illegal Drugs
No Professional Cameras (unless approved), GoPros, Selfie Sticks, iPads, etc.
No Backpacks
No Hula Hoops
No Confetti or Glitter